Online Sales & Marketing Specialist (Customer Service)

Join our dynamic team as an Online Sales & Marketing Specialist and play a pivotal role in driving customer engagement and sales growth. In this position, you will leverage digital platforms to connect with prospective customers, provide exceptional service, and guide them through the sales funnel. At Private Advertiser, we are committed to innovation and customer satisfaction, making this an exciting opportunity to grow in a fast-paced environment in Tangerang Selatan.

As an Online Sales & Marketing Specialist, you will be at the forefront of our digital marketing efforts, using tools like Google Ads, Facebook Ads Manager, and Hootsuite to create and manage campaigns. You will also utilize CRM systems such as Salesforce or HubSpot to track customer interactions and sales performance. This role offers a unique blend of sales and marketing responsibilities, providing a comprehensive view of customer engagement.

📋 Tanggung Jawab Pekerjaan

• Develop and execute digital marketing strategies to drive customer engagement and sales.
• Manage online advertising campaigns using platforms like Google Ads and Facebook Ads Manager.
• Provide exceptional customer service through various digital channels, including email, chat, and social media.
• Utilize CRM systems to track customer interactions and sales performance.
• Analyze marketing data to optimize campaign performance and achieve sales targets.
• Collaborate with the marketing and sales teams to align strategies and achieve business goals.
• Stay updated with the latest digital marketing trends and best practices.
• Monitor and report on key performance indicators (KPIs) to ensure campaign success.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 3 years of experience in digital marketing, online sales, or customer service.
• Proficient in using digital marketing tools such as Google Ads, Facebook Ads Manager, and Hootsuite.
• Experience with CRM systems like Salesforce or HubSpot.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills to engage with customers effectively.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certification in digital marketing or related fields is a plus.

🛠️ Keahlian

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